Privacy Policy
Last updated: July 9, 2026
At Sylflare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by our payment providers)
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate order updates
- Improve our website and services
- Personalize your shopping experience
- Detect fraud and enhance security
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
Payment Information
All payments are processed through secure third-party payment providers.
Sylflare does not store or have direct access to your complete payment card information.
Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Analyze website traffic
- Improve website performance
- Deliver relevant advertising
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers, including:
- Payment processors
- Shipping and logistics providers
- Customer service platforms
- Analytics providers
- Marketing and advertising partners
- Website hosting providers
These providers only receive the information necessary to perform services on our behalf.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw marketing consent
- Request a copy of your personal data
- Object to certain data processing activities
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove the information.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: service@sylflare.com
We will respond as soon as reasonably possible.